This write-up explains just how to mount the HelpDesk ticket system using the Softaculous installer in cPanel.
You can have HelpDesk up and running on your internet site in mins by using the Softaculous application installer in cPanel.
To mount HelpDesk utilizing Softaculous, adhere to these steps:
- Log in to cPanel.
If you do not know how to visit to your cPanel account, please see this article.
- In the SOFTACULOUS APPS INSTALLER section of the cPanel residence display, click any one of the choices under Categories. The Softaculous installer page shows up.
It does not matter which alternative you click under Classifications. All of them begin the Softaculous installer.
- In the Look message box, kind helpdeskz and then press Enter.
Additionally, you can make use of the navigation pane on the left side. To do this, click Client Assistance, and then click HelpDesk.
- Click Install. The setup page appears.
- In the Select Protocol list box, choose the method.
If you have an SSL certificate mounted on your website, pick https:// or https://www. If you do not have an SSL certification installed on your website, choose http:// or http://www.
- In the Choose Domain name list box, select the domain for installment, or approve the default value.
- In the In Directory text box, type the directory site where you want to set up the application, or approve the default value.
If you want your domain name to go directly to the application, ensure the In Directory site text box is empty.
- In the Admin Username text box, kind the manager username.
- In the Admin Password text box, kind the manager password.
Make sure that you choose a strong password! The Softaculous installer provides a ranking for your password'’ s strength, as well as turns green when the password is strong. Conversely, you can click the icon beside the Admin Password text box, and Softaculous produces a solid, random password for you.
- Click the symbol to expand Advanced Options.
- In the Database Call message box, kind the name of the data source to develop for the application, or accept the default worth.
- In the Table Prefix message box, kind the database table prefix, or approve the default worth.
- If you do not wish to obtain e-mail notifications when application updates are offered, pick the Disable Update Notifications Emails check box.
A2 Hosting highly advises that you get e-mail notices when application updates are offered. Keeping your website updated assists protect against unapproved accessibility efforts as well as information loss.
- To immediately update the application when updates are available, choose the Automobile Upgrade check box.
- In the Backup Location checklist box, you can pick an area to save application backups.
- In the Automated back-ups listing box, you can select whether or not Softaculous makes periodic backups of your application.
- In the Back-up Rotation checklist box, you can select how usually Softaculous overwrites the earliest back-up file with a brand-new back-up documents.
- To receive site arrangement info after the installment is full, type an e-mail address in the Email installation information to message box.
- Testimonial the setup options as well as setups, and afterwards click Install. When installment is full, Softaculous supplies details about the application'’ s configuration.
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